1. Introduction: Welcome to RK SecOps Techno Pvt Ltd. By accessing or using our services, you agree to be bound by these Terms and Conditions. If you disagree with any part of the terms, you may not access our services.

2. Services Offered: RK SecOps provides comprehensive cybersecurity services, including but not limited to penetration testing, red teaming, network and cloud security assessments, and vulnerability assessments. The scope of services will be determined as per individual contracts with clients.

3. Use of Services: Clients must use our services in compliance with all applicable laws and must not use our services to harm or compromise other systems outside the agreed scope. We reserve the right to terminate services if misuse or illegal activities are detected.

4. Intellectual Property: All materials, reports, and deliverables produced by RK SecOps are the intellectual property of the company unless otherwise agreed in writing. Clients are granted a limited license to use the reports solely for internal purposes.

5. Confidentiality: RK SecOps will treat all client information and data as confidential. Both parties agree to maintain confidentiality of any non-public information shared during the engagement unless otherwise required by law or with the client’s permission.

6. Liability Limitation: RK SecOps Techno Pvt Ltd is not liable for any indirect, incidental, or consequential damages arising from the use or inability to use the services provided, including but not limited to loss of profits, data, or security breaches post-assessment.

7. Warranties: Our services are provided "as-is" without any warranties, either expressed or implied. We do not guarantee that the services will prevent all security incidents or vulnerabilities from being exploited.

8. Governing Law: These terms and any disputes arising from the use of our services will be governed by and interpreted according to the laws of [Your Country/State], without regard to its conflict of law principles.

9. Changes to Terms: RK SecOps reserves the right to update or modify these terms at any time without prior notice. The most current version will be available on our website.

Privacy Policy

1. Introduction: At RK SecOps Techno Pvt Ltd, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information.

- Personal Information: Name, email address, phone number, and company information collected during inquiries, service registration, or communications.
- Technical Information: Log files, IP addresses, and other data collected during the use of our services to help monitor performance and improve our cybersecurity offerings.

- Deliver our services.
- Communicate with clients regarding their projects and requests.
- Improve and optimize our services and systems.
- Ensure compliance with legal obligations.

4. Data Protection and Security: RK SecOps employs robust encryption and security practices to protect client data from unauthorized access. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

5. Data Sharing: We do not sell or share personal data with third parties unless required for the delivery of services, with client consent, or as required by law.

6. Cookies and Tracking Technologies: We may use cookies to enhance user experience on our website, track analytics, and improve service functionality. You can modify your browser settings to disable cookies if preferred.

7. Retention of Information: We retain personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required by law.

8. Your Rights: You have the right to access, update, or delete your personal information at any time. Requests can be made by contacting us at [Contact Email].

9. Changes to This Policy: We may update this Privacy Policy periodically to reflect changes in our practices or legal obligations. Any updates will be posted on our website.

Cancellation and Refund Policy

1. Service Cancellation: Clients may request the cancellation of services provided by RK SecOps Techno Pvt Ltd under the following conditions:

- Cancellation requests must be made in writing via email to [Contact Email].
- Cancellations are subject to the specific terms agreed upon in individual contracts.

2. Refund Eligibility:

- Before Service Initiation: Full refunds will be provided if a cancellation request is made before any work has commenced.
- After Service Initiation: If work has begun but is incomplete, refunds will be calculated based on the percentage of work completed. In such cases, RK SecOps will retain the portion of the fee corresponding to the work already completed.
- Completed Services: No refunds will be issued for services that have been fully delivered unless there is a breach of contract or unsatisfactory performance, which will be assessed on a case-by-case basis.

3. Time Frame for Refunds: Once a refund request has been approved, it will be processed within 7 business days. Refunds will be issued to the original payment method.

4. Non-Refundable Services: Consultations, reports, and customized cybersecurity assessments are non-refundable once delivered.

5. Force Majeure: RK SecOps will not be responsible for delays or inability to perform its obligations due to causes beyond its reasonable control, such as natural disasters, war, or other unforeseen events.